Hourly
IT Service offers
Fast response
your call is dealt with quickly and professionally, getting you back up and running as soon as possible
Remote Diagnosis
our technicians can access your computer or network remotely, reducing costly downtime
Comprehensive skill sets
our technicians work in a team environment so you get the right expertise to solve your problem
Flexibility
no commitment to a monthly plan, pay on an as-needed basis
Your business
may not have a complicated IT structure, so you may not need a Managed Service Package. But when something goes wrong, every hour of downtime costs you in money, productivity, and customer confidence. Don’t wait for something to go wrong before you search for the best technical support team. Our Hourly IT Support Service gives you access to the knowledge and expertise of all of our highly trained professional technicians – just when you need it. One simple phone call to Benson & Associates On-Call Support desk can get you up and running again with minimal downtime. If your problem requires more hands-on support, we can easily access your work station and network remotely, so our experts can assess the situation and resolve it. If you require a site visit for a more in-depth diagnosis, we will come directly to your workplace and provide on-site support. Our IT support helpdesk offers expert support for:
- Smartphone and tablet connectivity Network infrastructure
- Operating systems
- Software and Hardware
- Email problems and Hosted Exchange
