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September 2014 February 2013 December 2012 • Holiday Update, from the Team at Benson & Associates October 2012 • If it ain't broke, don't fix it. I'm talking to you, Microsoft September 2012 • Microsoft to end support of Windows XP and Office 2003 June 2012 • Microsoft Unveils New tablet April 2012 • WHAT EXACTLY IS "MANAGED SERVICE"? February 2012 December 2011 • Backup and Disaster Recovery / Business Continuity Planning September 2011 • HP Notebook PC battery Pack Replacement Program - IMPORTANT SAFETY RECALL August 2011 • Reclaim your privacy settings on LinkedIn July 2011 • Electronics recycling fees are being reduced June 2011 May 2011 April 2011 • (APRIL FOOLS) - Very Important - URGENT ACTION REQUIRED! March 2011 • The end to pharmaceutical scam emails? February 2011 • MDaemon v12 - BlackBerry Edition November 2010 • Barracuda Spam and Virus Protection • Microsoft's Streetslide takes on Google Streetview October 2010 • A Few Perspectives on OpenOffice.org • The History Of The (Fake) 'Free Public WiFi' You Always See At Airports September 2010 August 2010 • Private browsing: not so private • Microsoft Releases Emergency Patch For Windows July 2010 June 2010 May 2010 April 2010 • Alberta Immigrant Nominee Program March 2010 • What the heck is SEO, and does it actually work? February 2010 • Encourage Your Customers to Complain • Five Reasons to Consider Managed Service January 2010 December 2009 November 2009 October 2009 • Genie Timeline Now Available • Independent Anti-Virus Field Test September 2009 August 2009 July 2009 June 2009 • Benson & Associates NEW Advertisement May 2009 April 2009 March 2009 February 2009 January 2009 November 2008 August 2008 May 2008 April 2008 March 2008 February 2008 November 2007 June 2007 September 2005 August 2005 |
Anti-virus Software Scam - 2011-07-28 There's a new computer security phone call scam out there and it's sweeping across Alberta. Several Benson employees have friends or family members who have been targeted in this scam. It starts with a phone call from someone who claims to work for Microsoft or a virus alert company. They tell you they have detected virus alerts from your computer and need to install software to prevent hackers from getting into your personal computer and stealing personal info and credit card numbers. They then give you instructions on how to allow them to access your system on-line, often using programs like TeamViewer, so they can "clean up" your computer. Then they ask for money in order to complete the inspection, requesting your credit card number. It may seem like common sense to ignore the call and hang up, but they're a wily bunch and make it seem very legitimate. NEVER respond to a request from anyone to remotely access your computer - unless it's your trusted service provider like Benson & Associates. And never give your credit card number over the phone unless it was YOU who initiated the call to purchase a service or product. The phone calls appear to be coming from the following numbers, but any number you don't recognize is suspicious: 1-510-943-3040, 1-661-380-3000, 1-510-943-3046 Often the origin of this phone call is: 510-943-3040 Country: USA Location: California, but these numbers are likely router numbers, so they could be coming from a call centre in India. See related info: Global Calgary: Wednesday July 13, 2011 Anti-Virus Software Scam sweeps Alberta http://www.globaltvcalgary.com/Anti+Virus+Software+Scam+sweeps+Alberta/ Microsoft warns computer owners of phone scam http://www.youtube.com/watch?v=u7NYs3Mz6pQ&NR=1 David Lawrence on MSNBC on internet scams and hackers http://www.youtube.com/watch?v=ua30fl4F_Qs&feature=related If you have any questions about how Benson & Associates uses TeamViewer to remotely access your computer, please call our Helpdesk at 1.877.247.1664.
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